Testimonials

Selling a house when you are living abroad is no easy task and I knew selecting the right realtor was key. I can say without a shadow of a doubt that choosing Kim was the absolute best move we made. Kim went above and beyond to help us out with a number of little things we couldn't do from afar but the real difference maker was her persistance and creativity in finding solutions to some of the bigger, unexpected obstacles in the process -- long after the offer had been accepted. Her tenacity and service to her clients is unparalleled and I recommend her without hesitation if you're looking for a solid supporter in your corner. Thank you, Kim for your knowledge, unwavering support and incredible persistence in selling Roseneath. We couldn't have done it without you.

Kim has been such a pleasure to work with during the purchase of our forever home. Kim’s personality is bursting with energy and she truly does care to have a happy client. She is passionate about making the process as smooth as possible and is diligent in every step, so you know exactly where you stand. We would happily recommend Kim as an agent, as she will go above and beyond to ensure you are as happy as we are. G. & J. Suter

Highly Recommended!!! Kim Sheen of Kim Sheen Properties! We have FINALLY purchased our first home and Kim was there the whole way through the process making it worthwhile. She is very professional and has the get it done attitude we all love. We loved her friendly personality and professionalism. Highly recommend buying your forever home with Kim!  A. & K. Henderson

Best Real Estate Broker Ever! Kim is absolutely Amazing! From the first day I got in contact with her she was completely down to earth and extremely friendly. My husband and I viewed a property that she was showing and she continued to wow us with her personality as she showed us around. We figured if we didn't buy this house, we would see if we can hire her to help us find another. Nevertheless, we did buy the house and it was as if she was working for the seller and the buyer. She is 100% professional, very helpful and she guided us step by step through the process. She even checked in with us while she was on vacation.Following that we used her to help us rent our apartment. We had interested renters in days, and we had the whole process completed within two weeks. Kim is a true gem, I would recommend her services to anyone. Vernee and Shaun Philpott  

"When we decided to sell our Somerset home we knew there was only one person with the personality to fight in our corner. Kim Sheen is certainly one of the West's biggest advocates and knows how to show a property. She not only cares for her clients, but also ensures any potential Buyers are seeing something they actually want." Regards, Danny Matthews

Too many times we discount the smaller real estate agents and are commonly persuade towards the larger named brand companies. I have had the experience of working with both and will unquestionably use a smaller company again. Kim Sheen of Kim Sheen Properties is a remarkable realtor who is very efficient and knowledgeable. She is well versed in the real-estate market, very courteous, professional and provided step by step knowledge and advice with everything I needed to know and execute to expedite the purchase of my dream house. Due to the unique situation I encountered with the purchase, Kim went exceptionally above and beyond what’s expected of an agent and was not afraid to be direct and tell me the honest truth. All in all she held my hand throughout the entire process, and was easily contactable and responsive. It was such a pleasure working with Kim Sheen and I am very impressed and extremely grateful for the services that she has provided. For rentals, sale or purchases, She Is Highly Recommended!!  

POSITIVE REVIEW! Kim Sheen of Kim Sheen Properties! We just purchased our first home and Kim made the process exciting and enjoyable. She is very professional and you can tell she has tons of experience. You also cannot beat her amazing personality! Highly recommend. DJ & Juliana Simons

"Prompt and professional are words to describe Kim and how she conducts herself. Always on time and quick to reply back when you've sent an email to her. With her experience, her foresight allows for any process to be completed in a timely fashion. She has a 'can do' and 'go getter' attitude that sets her apart from the rest. If you want somebody who's going to be on your side and assertive to get things going, Kim is the person you need." - Brian  2021

I highly recommend Kim Sheen. Two year’s ago I went through a difficult divorce and was forced to sell my home of 20 years in a declining market. Kim was the only Real Estate agent that brought a tangible buyer to the table. But more than that, Kim was able manage the sale of our home professionally and efficiently, while we were going through one of the most difficult times of our lives.  

I have had the pleasure of working with Kim on three occasions in renting our apartments. A true professional, she has a total understanding of the local market. Her honesty and advice regarding the product and pricing are greatly appreciated. I certainly would not hesitate in recommending Kim to anyone requiring her services. Allan Trew

Hi Kim, I just wanted to say thank you for all your hard work that you do to get our apartments rented. You have rented three of our apartments over the last couple of years and have done a fabulous job. We have always ended up with wonderful tenants for you seem to know the people we are looking for that fit in well with our other tenants in the apartment building. I love the fact that you take all the stress off us so we don’t have to look for tenants and all the paper work that goes with each new rental. You do a wonderful job and we would highly recommend you to everyone we talk to looking for a real estate agent. Thanks again for a job well done, Mark and Sue

I was referred to Kim by my parents as they had worked with her to great success. Kim gave me great advise from the start, and found me a buyer fairly quickly. If there was ever any issue that arose she was full of ideas and solutions to make everything run smoothly. I can recommend Kim to anyone in Bermuda as she has a great knowledge and understanding of any and all to do with real estate there. Try Kim for your next sale or rental, you won’t be disappointed.

I would highly recommend Kim Sheen!  She was amazing through the whole selling process; professional, knowledgeable and helpful. As I live overseas, she made sure to keep us updated with all matters and was prompt with sorting issues and replying to emails. Kim went above and beyond to make selling our house an easy process.  I am very pleased with the outcome and it wouldn’t have been possible without Kim’s support and help. A happy, satisfied and very pleased client. Tanya Weller

Kim has been my agent since 2010.  I have no hesitation writing this testimonial.  Kim has always been very professional, thorough and thoughtful.  She carefully vets potential tenants.  Getting to know the type of tenant you are looking for is another one of her qualities and so far I have not been disappointed.  She will also advise you on what to do to get the best rental value for your property.  I have recommended her to anyone that I know who is looking for a property agent.  Another plus is that after about a year of leasing she will touch base to see how tenant/landlord are working out this proves that she is truly interested in her client’s interest.  I wish Kim every success in her future as a property agent.

I have been a landlord and experienced in renting properties for the last 35 years or so. Up until 2008 /2009 I handled all rentals myself as there were too many tenants looking for too few properties, so the biggest headache was choosing the "right" tenant from the many who applied to one ad run in the Royal Gazette. All that changed with the Great Recession. Based on the experiences of others I knew who had rental units it became clear that I needed the services of a professional agent for the very first time. I spoke to a friend who was in the same boat as me, and she highly recommended Kim who she was working with at the time. She explained that although Kim's business was small, she gave great personalized service and always communicated and followed up with you, and always delivered. So you weren't just a small fish in a big pond, which is a risk with the larger and older firms. I took her advice and contacted Kim. Eight years and four sets of tenants later, I can categorically state that I made a very good decision, so much so that I don't even consider renting a unit without Kim's help. She has always found tenants within a very reasonable period of time, and always considers the fit of the tenant with other tenants, the neighborhood and so on. So I always feel that I'm her most important client and she's not just placing a warm body in my unit simply to get a commission and move on. Her service is personable, consistent and thoroughly professional and she has been a godsend to me in helping me with my rentals. I am extremely pleased with our working relationship and wouldn't hesitate to recommend her to...

I have known and conducted real estate business with Kim Sheen, GRI. CBR. CRS. , Broker/Owner of Kim Sheen Properties for well over a decade. Kim’s professionalism, true caring nature, and extensive knowledge/connections in Bermuda’s real estate market is phenomenal. She employs all these qualities in negotiations/transactions with the owner and renter of the property in question but also assists a renter or homeowner with the transition to their new community.  Kim was recommended to me by a friend who had used her services for many years.  She has always rented my apartment within 5 days of it being listed on her Company’s web page. Throughout the renting process, Mrs. Sheen was extremely responsive and thoughtful in her recommendations to me and both sets of tenants were also grateful.  This stellar work ethic is an indication of the level of commitment that Kim has for quality customer service.  I have recommended Kim Sheen Properties to other friends who have expressed the same views – excellent and personalized customer service.  I highly recommend Kim Sheen Properties for anyone real estate transactions – renting or selling properties.  

We listed the sale of our house with Kim Sheen last year March 2017. We were very stubborn, didn’t listen to the advice given by Kim – we listened to our hearts, and listed our house high, in hopes to get offers – with no action for at least 3 months, if not longer. We did drop the price of our house 2 times, and at the last time, is when the majority of the action happened – and yes, it was because we were in the bracket range we should have been from the beginning. I must say though, through the entire time, Kim was very professional, she knew we were overpriced but listed the house at the price we wanted to start at.  She received advice from other agents/appraisers on the then selling price of our house – let us know she’s sought this advice and encouraged us to come down on our asking price – which we eventually did.  Kim would let us know when a new listing came on the market and it was in our bracket, so we could see the comparison.  She let us know when she was showing the house – so we could make sure it was in pristine condition, and through her hard work, we did sell the house – this year!! If I could have changed 1 thing, I must say, we should have taken Kim’s advice from the beginning – and if we did, we probably would have sold our house weeks after listing it. Lesson well learned, for sure!! If you have a house to sell or rent, you need Kim Sheen on your side.

Kim Sheen of Kim Sheen Properties has been my rental agent for several years and I am very pleased with her services.  She works diligently on your behalf and thoroughly vets all potential tenants which in turn helps to ensure a good rental experience.  

Kim Sheen is an amazing Realtor.   She was supportive all the way through the sales process.  She really took an interest to make sure our property looked its best and showed well.  We were kept informed of progress throughout the process.  One of the most important things was that Kim was tenacious. We had several offers from people that fell through for one reason or another.  Kim never lost interest or got bored with our property.  In fact, I think she took it on as a personal challenge to make sure we were able to sell.  I would highly recommend Kim. She is a tireless worker on her client’s behalf!

I have been a landlord and experienced in renting properties for the last 35 years or so. Up until 2008 /2009 I handled all rentals myself as there were too many tenants looking for too few properties, so the biggest headache was choosing the "right" tenant from the many who applied to one ad run in the Royal Gazette. All that changed with the Great Recession. Based on the experiences of others I knew who had rental units it became clear that I needed the services of a professional agent for the very first time. I spoke to a friend who was in the same boat as me, and she highly recommended Kim who she was working with at the time. She explained that although Kim's business was small, she gave great personalized service and always communicated and followed up with you, and always delivered. So you weren't just a small fish in a big pond, which is a risk with the larger and older firms. I took her advice and contacted Kim. Eight years and four sets of tenants later, I can categorically state that I made a very good decision, so much so that I don't even consider renting a unit without Kim's help. She has always found tenants within a very reasonable period of time, and always considers the fit of the tenant with other tenants, the neighborhood and so on. So I always feel that I'm her most important client and she's not just placing a warm body in my unit simply to get a commission and move on. Her service is personable, consistent and thoroughly professional and she has been a godsend to me in helping me with my rentals. I am extremely pleased with our working relationship and wouldn't hesitate to recommend her to...

Our experience with Kim was awesome.  As we went through the process, she gave us good advice about what we needed to do to help our home rent quickly in the current rental market.  Kim is very personable and her responsiveness is top-notch.  Needless to say, our home was rented within a month of being advertised – what more can we ask for?!   I would absolutely use Kim again and recommend her to anyone who wants to have a great person looking out for them during this challenging process.   

After contacting several agents I saw Kim’s advertisement on Facebook and saw that she specialized in Sandys.  We had very few showings from the other realtors so decided to give Kim a call.  Right from the beginning she gave us sound advise, not just what she thought we wanted to hear.  In no time she was bringing customers to see our home and kept in constant touch.  After a few showings, she found us the perfect tenants, whom I am sure will love their new home.  I not only enjoyed her professionalism but her genuine caring.  I would recommend her wholeheartedly to anyone who is selling or renting their home.

We wanted to rent our condo as quickly as possible. We listed the unit with a few agents and Kim worked diligently to find us the right tenant. Once the condo listing was signed, the process was quick, efficient and exceeded our expectations. In the current market, we were impressed with the speed at which we have been able to secure a reliable tenant. I would recommend Kim to anyone looking to secure good reliable tenants.

“I really enjoyed working with Kim Sheen when looking to purchase my new home. Not only did she tirelessly hunt new opportunities for me when I was shopping for a house but cheerfully went to some of the places I had found & wasn’t hard on me when we found they were less than suitable! When we did find my new home she found me a tenant before the deal was even closed and now, long after the purchase, she has continued to assist me with various recommendations and approvals for work required to the house. That’s full service.”   

“Having attempted to have my house rented through other agencies for nearly two months with no success nor any viable offers, I was referred to Kim Sheen who came back to me within three days with five prospective tenants. Having had the client’s background qualified and checked. I was able to have the house and apt rented that every week. Everything was done smoothly and professionally and to say the least I was very happy with the work done by Kim. I only use her for my listings and have no hesitation in referring her to friends, family, and associates” 

“ Until about 5 years ago I’d never used the services of an agent to rent my properties. Given the recession and drastically changed nature of the real estate market and its dynamics it was clear that I was out of my depth and I needed professional help to find a tenant. Kim came highly recommended to me by a close friend, and she has more than lived up to that recommendation. Kim was diligent in looking for tenants, offering advice to assist in making my property more attractive to prospective tenants, constantly following up and communicating, and always looking out for my interests. Not only has Kim found tenants for me on two separate occasions within very reasonable time frames (given the state of the current market), but she found tenants who were a good “fit” for the neighborhood and the existing community. Kim is very professional and thorough and handles all aspects of the engagement, including finalizing the lease. Her personal attention and efforts makes you feel that she really is genuinely interested in providing good client service and you’re not just another listing. I’m very happy and satisfied with the results of my working with Kim; I will definitely work with her in future as the need arises and I have no hesitation in recommending her to my family and friends”.

Kim Sheen has offered by husband & I excellent service in finding and securing tenants for our apartments for many years and has worked in the capacity of a sole agent. She has paid close attention when qualifying & choosing prospects that meet our rental requirements. Kim always shows the utmost professionalism in the way she handles & interacts with her clients. She pays close attention to detail when choosing and qualifying individuals to meet both the landlord and tenants needs. But most importantly Kim has a strong sense of determination and loyalty that ensures you have made the very best choice in choosing your real estate agent. Both my husband and I wish Kim all the very best luck as she moves forward with her new endeavor. 

“Kim was referred to us by a family who was very impressed with her.  It wasn’t long before we understood why.  Kim had recently been successful in locating their new tenant in record time and it was a similar outcome for us. Kim took on our project with enthusiasm and immediately began the search to find a tenant for our brand new apartment. Kim listened carefully as she learned more about us and then found the perfect match – in record time. It was certainly faster than we had expected. Kim communicated with us regularly letting us know the progress she was making and arranged to meet prospective tenants at times convenient for them. Kim was honest in her assessment of our property and understood the current challenges with the local economy. Kim had earned our trust and demonstrated her commitment to us immediately. It was clear that Kim would be looking out for our best interests throughout the entire process. We were definitely happy with Kim’s services and would be happy to recommend her to others. Kim – we appreciated all your efforts and wish you all the best.”

A few years ago when we wanted to sell one of our houses in Somerset we decided at asking Kim Sheen to be our agent. We love Somerset and Kim also lives in Somerset and knows what so many people fail to see, that Somerset is a very desirable place to live.  Kim gave us advice on aspects of the house that we needed to focus on and when we had the house ready to sell I was ready to buy it back again! Kim helped guide us on placing the right value on the house and within a few weeks, it was sold.  Selling a house doesn’t seem that difficult, but the proper marketing and showing and most of all having the correct price are so important, otherwise, no one will even come and view the property. Kim does all this extremely professional and she certainly knows her stuff. When we need the services of a Real Estate Agent in the future we will most certainly ask Kim. She has a small business and gives her undivided attention to all the details, unlike some of the larger agencies to whom we would just be another number. Thank you, Kim, we wish you every success. 

“Kim Sheen is an honest and straightforward real estate agent. US-trained she has a high degree of professionalism but also has a very warm and human side as well. She understands the market and has no problem being honest and realistic about pricing, especially during this current market. I would highly recommend her to anyone and will use her again when the need arises. She would be great as a sole agent!”